We’re excited to announce that you can now set up and launch your own RCS Service directly in our webapp, giving you unparalleled control over your messaging. 🚀

With iOS 18.1 expected to launch in the next couple of weeks, RCS Business Messaging will soon be available on nearly all modern smartphones. This means you can preview your service live on your own device and experience exactly what your customers will see – no waiting, no guessing. Once you’re satisfied with the setup, you can submit your RCS Service for real-time approval with network operators, bringing your service live as soon as it’s ready.

Getting started...

Ready to get started? Log in to your account, go to Settings, select the tab Sender IDs and click Create RCS Service to begin setting up, testing, and perfecting your RCS Service.

If you need guidance, check out our Helpdesk articles for step-by-step instructions:

How to create your RCS Service: https://help.seven.io/en/articles/9946660-getting-started-with-rcs-how-to-create-and-set-up-your-rcs-service

How to launch your RCS Service: https://help.seven.io/en/articles/9947012-launch-your-rcs-service

Need more information about RCS? Check out our product page.

Our support team is here to help if you have any questions along the way.

Webhooks for RCS (Rich Communication Services) have been enhanced with the ability to apply filters based on specific agents. This update allows you to configure webhooks to trigger only for designated agents, providing more targeted and efficient delivery of notifications. By filtering webhooks in this way, you can reduce noise and ensure that only relevant events are captured and processed for each agent.

Contacts 📞

• We've updated the contact display to show names in the format "Lastname, Firstname". This should make it easier to quickly identify your contacts if you prefer to sort by lastname.

Developer Dashboard 🤖

• We've added a new feature to the debugger that allows you to search for mails by the ID of the SMS/RCS. This should make it easier to troubleshoot SMS-related issues.
• We've also fixed some pagination issues in the debugger, so you should now be able to navigate through your data more easily.

RCS 📱

• We've added a new feature that allows you to use RCS SMS fallback. This means that if a recipients handset or the destination network doesn't support RCS, we automatically send a SMS with the content of the RCS of with a link to a webview.

Voice 📞

• We've added a new API endpoint that allows you to cancel a call. You can find more information about this endpoint in our documentation: https://docs.seven.io/en/rest-api/endpoints/voice#hangup-a-call
• We've also added two new features to show who hung up and display SIP hangup status (e.g. unallocated_number). This should provide more visibility into the status of your calls.

Other minor Updates 🔄

• Fixed an issue with 2FA login, so you should now be able to log in securely without any issues.
• Resolved an issue where some IT mobile numbers were incorrectly detected as fixed_line numbers. This should improve the accuracy of your number detection.
• Fixed some issues on reseller sites, so you should now be able to use our platform without any hiccups.
• Merged the two pages replies and inbound messages, and added pagination and many UI improvements to the inbox. This should make it easier to manage your messages and stay on top of your communication.

As some of you may have noticed, we have introduced emails with 2FA codes for your login in cases where the login process shows irregularities.

This means you may receive a 2FA code via email, if you have not enabled 2FA.

This situation can arise due to various security reasons, including:

• An unrecognized device attempting to log in
• Login attempts from a different country
• The account having 2FA set as mandatory
• Your first login in a long time
• Irregularities detected during the login process for other reasons.

Please note that the 2FA code expires after five minutes, so you'll need to request a new one if it expires before use.

Today, we're excited to announce the integration of RCS (Rich Communication Services) into our Mail API!

Starting now, you can send not only simple text messages but also complex RCS messages through our platform.
With this new Mail-to-RCS feature, developers can send not just basic messages but also rich multimedia content like images, videos, location information, and more via RCS.

What you need to know

• RCS Support: The Mail API now supports sending RCS messages to provide a more interactive and engaging messaging experience.
• Simple and Complex Messages: The integration enables the sending of both simple and complex RCS messages via the API. Whether you want to send just text or multimedia content, the Mail API is now equipped for it.
• JSON Code for Complex Messages: For complex RCS messages, send the JSON code of the RCS object as text. This allows developers to leverage all the features of RCS to create the perfect message.
• Sender name: When sending RCS, the sender ID will always be the unique name of your agent.

Use the Mail to RCS function to create and send customized and interactive messages that your recipients will love.
We're excited to see what you'll create!

If you have any questions or suggestions, make sure to let us know.

We're excited to introduce our new RCS Business Messaging (RBM) API. This development marks a significant leap forward, enabling businesses to engage customers with richer, more interactive messaging experiences beyond traditional SMS.

🌟 Features

• Verified Sender: Establish trust with a verified sender status, showcasing your brand identity directly in the message interface. 🛡️✅
• Rich Media Messaging: Seamlessly incorporate images, videos, and audio into your communications. 📸🎥🎵
• Interactive Messaging: Elevate user engagement with read receipts, typing indicators, and rich card carousels. ✉️✅🔄
• Secure & Reliable: Ensure your messages are securely delivered across various devices and networks. 🔒✅
• Enhanced Analytics: Gain valuable insights into messaging performance and customer interactions. 📊🔍

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🛠️ How to Utilize

Our RCS API offers a suite of endpoints for integrating advanced messaging features into your applications and services, perfect for enriching customer support, marketing campaigns, and business communications.

🎉 Getting Started

• Documentation: Check our API documentation for comprehensive guides and examples. 📚
• Easy Integration: With our SDKs and developer tools, integrating RCS into your workflow is straightforward. 🧰💻
• Dedicated Support: Our support team is ready to assist you in making the most out of the RCS API. 🆘🤝

We're eager to see the innovative ways you'll use RCS API to enhance your messaging capabilities. Keep an eye out for further updates and new features as we continue to enrich our communications platform.

Thank you for your ongoing support and partnership.

We are thrilled to announce the introduction of our new Contacts API and Groups API. This API extends our platform with key functionalities for the efficient management of contacts and groups. This innovation marks a crucial step in our transformation into a comprehensive CPaaS (Communications Platform as a Service) by enabling seamless synchronization with other applications and significantly simplifying the management of contacts and groups.

Here's an overview of the new features now available:

New Features

Contacts API

• Create Contacts: Easily add new contacts to your system with all necessary details.
• Retrieve Contacts: Access your contacts list and retrieve specific contact information.
• Update Contacts: Update the information of existing contacts to ensure their data is current.
• Delete Contacts: Remove contacts from your system when they are no longer needed.
• Add Contacts to Groups: Assign contacts to specific groups to better organize and manage your contacts.
• Remove Contacts from Groups: Remove contacts from groups when the assignment needs to change.

Groups API

• Create Groups: Create groups to segment your contacts based on criteria, interests, or other factors.
• Retrieve Groups: Retrieve details of your created groups and see which contacts they contain.
• Update Groups: Change the details or memberships of your groups to keep them up to date.
• Delete Groups: Remove groups that are no longer needed from your system.

These new API features have been developed to give you more comprehensive control and flexibility in managing contacts and groups. Whether it's personalizing your marketing campaigns, simplifying communication, or just managing your contact lists more efficiently – our new API provides the tools you need.

We're excited to see your feedback and how you integrate the new features of the Contacts & Groups API into your projects. As always, our support team is here to answer your questions and assist you in using our API.

Thank you for your ongoing support and trust in our platform.

Improved

• Multiple Performance Improvements:
  • We've made numerous enhancements to boost the performance of our platform, ensuring a smoother and faster user experience.

Fixed

• Several translation fixes:

  • Addressed various internationalization (i18n) issues to improve language and localization support.

• Prevent Resending SMS Form by Page Refresh:

  • Resolved the issue where SMS forms could inadvertently be resent due to page refresh, providing a more reliable user experience.

Numbers

• A2P DK Numbers Available:

  • Introducing A2P numbers from denmark, expanding our number selection options to better serve your needs.

• Invoice Combining for Inbound Numbers:

  • Inbound numbers will now have their invoices combined if the due date is the same, streamlining billing processes.

Account Members

• Display Deleted/Bounced Account Members:

  • You can now view and manage deleted or bounced account members, enhancing your account management capabilities.

• Invitation Expiry Extended to 7 Days (Previously 48 hours):

  • We've extended the invitation expiration period to 7 days (previously 48 hours). If an email to a new member receives a bounc, the member will be automatically removed.

Thank you for your continued support and feedback. If you have any questions or encounter any issues, please don't hesitate to reach out to our support team. Enjoy the improved features and reliability!

Prepare to Be Amazed - Contacts Transformation

1. Unleash the Power of Full Search:

   • Say goodbye to the hunt for information! Our enhanced search now digs deep into every nook and cranny of your contacts, ensuring you find what you need, when you need it.

2. Craft Your Contacts View, Your Way:

   • Personalization just reached new heights! Customize and individually arrange rows in the contacts view to match your unique workflow, putting you in control of your interface.

3. Notes, Because Details Matter:

   • Don't let valuable insights slip through the cracks. Now, you can add notes to each contact, turning your database into a treasure trove of vital information.

4. Group Insights in a Glimpse:

   • Group management just got a facelift! Easily identify the groups to which a contact belongs, simplifying your ability to organize and segment your contacts.

5. Custom Fields, Now with Data Type Superpowers:

   • Your data, your rules! Define data types for custom fields, including Integer, Decimal, String, Date, Checkbox, Selection, Multi-Selection, email, and phone number, making your data structure as robust as you need it to be.

6. The Ultimate Cleanup:

   • Need a fresh start? We've got you covered. Now, you can wipe the slate clean and delete all your contacts in one fell swoop.

7. SMS Magic: Reach All Contacts at Once:

   • Streamline your communication like never before! With our new bulk SMS feature, you can send messages to all your contacts simultaneously, saving you time and effort.

We're thrilled to bring you these groundbreaking improvements to our Contacts Module. More amazing improvements are following. Buckle up

In our latest update, we have introduced some significant changes to improve the clarity and functionality of our service. Please take note of the following changes in this changelog post:

Deprecation of the debug parameter

We have deprecated the use of the debug parameter and replaced it with the sandbox/live API key to specify the desired environment. Additionally, we've added a note regarding the ambiguous if the API key is for live environment and debug-flag turned on, which will now trigger an error code 308.

Change of type of the API request ID

To enhance compatibility and consistency, we have changed the data type for API request IDs from integers to strings. Developers should update their code accordingly to ensure smooth integration with this update.

Debugger

We have fixed some UI/UX issues and implemented a copy-button you could analyse your requests more easily in other applications.

We are thrilled to announce a groundbreaking addition to our service that's going to revolutionize the way you communicate securely through our Mail-to-SMS Gateway. 🚀

🔒 Unmatched Security: With this latest update, you can send PGP encrypted emails to our gateway, ensuring your messages are protected end-to-end. Say goodbye to worries about sensitive information getting into the wrong hands!

🔑 Seamless Integration: Our user-friendly platform now effortlessly handles PGP-encrypted emails, making it easier than ever for you to send confidential messages via SMS. The integration is smooth and hassle-free!

💼 Business-Ready: This feature is not just for personal use; it's business-ready too! Securely share critical business data and confidential information with your team or clients, knowing that it's protected with the highest level of encryption.

📱 Instant SMS Delivery: Enjoy the same lightning-fast SMS delivery you're accustomed to, now with added layers of security. Your recipients will receive your messages in seconds, maintaining the convenience you expect.

🙌 Elevate Your Privacy: Privacy is paramount, and our PGP support ensures that your messages remain private and secure throughout the entire process.

To start sending PGP encrypted mails just download our public certificate here. https://app.seven.io/certificates/pgp/gateway%40gateway.seven.io.asc

Don't wait to try out this remarkable feature! Start sending PGP encrypted emails to our Mail-to-SMS Gateway now, and experience the future of secure messaging! 🎉🔐📲 #SecureMessaging #PGP #MailToSMS #Enhancement #PrivacyMatters

We're excited to introduce an addition to our Voice API.

Set a custom ringtime for your voice calls using the ringtime parameter.
Value must be between 1 and 60, meaning the ringtime will be set to the value in seconds.
The default value is 15 seconds.

Example:
ringtime=30
Sets a 30 second ringtime.

Questions? Don’t hesitate to leave us a message.

We have just added Italy to our coverage for inbound numbers. You can now receive SMS with your own, Italian number.

Learn more on how to order and use your number here: https://help.seven.io/en/ordering-your-own-number

You can now add credits to your account in many different currencies than Euro:

• Canadian Dollar C$
• British Pound Sterling £
• Japanese Yen ￥
• US Dollar $
• Swiss Franc CHF

Currently, only paypal and credit cards are supported to top up in other currencies. On your invoice there will be the amount in your desired currency and the converted amounts in Euro. You account will still run in Euro and every services are billed in Euro.

Need to top-up in another currency? Just contact our support-team!

The next due date for numbers is now visible in your dashboard. Just hover the payment interval in order to see when the next payment will be done.

We have just added Mail-to-SMS to the Debugger. Now you can see all incoming mails sent from you to our mail-to-sms gateway including all headers to easier debug possible failures.

You can reach the debugger here: https://app.seven.io/developer/debugger

Concerned about the possibility of misplacing your two-factor authentication device used for logging into your account? Rest assured, as part of the 2FA setup process, you will now be provided with backup codes. These codes serve as a contingency plan, enabling you to reset your two-factor authentication in case of an emergency.

Great news: Let your text messages be branded with your company with custom domains.

You now have the possibility to use a custom domain name for our URL shortener.

If you specify a custom domain, our performance tracking feature will automatically replace all URLs in your text with your-domain.com/UDzvF7 instead of svn.me/UDzvF7.